Privacy Policy
At Matt & Lauren Canberra, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
Information We Collect
When you visit our website or place an order, we may collect:
- Your name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely through our payment providers)
- Order history
- Device and browser information
- IP address
- Cookies and website usage data
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and shopping experience
- Prevent fraud and maintain website security
- Send promotional emails if you have chosen to receive them
Payment Security
Your payment information is processed securely through trusted third-party payment providers. We do not store your full credit or debit card details on our servers.
Cookies
Our website uses cookies to:
- Remember your preferences
- Improve website functionality
- Analyze website traffic
- Personalize your shopping experience
You can manage or disable cookies through your browser settings.
Third-Party Services
We may share limited information with trusted third-party providers that help us operate our business, including:
- Shopify
- Payment providers
- Shipping carriers
- Email marketing platforms
- Analytics services such as Google Analytics
These providers only receive the information necessary to perform their services.
Marketing Communications
If you subscribe to our newsletter, we may send promotional emails about new arrivals, special offers, and updates. You can unsubscribe at any time by clicking the unsubscribe link in any email.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Request corrections to inaccurate information
- Request deletion of your personal information
- Object to certain processing activities
- Withdraw your consent where applicable
To exercise these rights, please contact us using the details below.
Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Matt & Lauren Canberra
Email: Roefs320@gmail.com